We know that servicing customers to the best of our ability is crucial to our success in this competitive market. That’s why we go the extra mile for clients to make sure that we not only provide them with a world class product but with world class service too. Read some of our client testimonials below to see for yourself what others have to say about our product and our service excellence culture.
“We are a new customer of Masslift Africa and have endured many of the horror stories one hears of the forklift industry.
So we really do know the difference between good and bad, both from the dealers point of view and from the machine itself.
Whilst we are relatively new to forklift use having only bought our first unit 3 years ago, with 5 forklifts in daily use we have ‘user’s experience’.
Apart from the economies that a Mitsubishi forklift brings, in monthly running expenses and of course in the purchase price, we have enjoyed massive peace of mind that is of inestimable value.
Knowing that Dean and his team are ready to help when we need them enables us to progress without the normal concerns.
The phrase ‘service excellence’ suits them perfectly, as we have gained the perception that they genuinely keep our best interests to heart and are not just putting on party manners.
What more could one want ?”