“The right part at the right time is our contribution to Masslift Africa’s Service Excellence”
Forklift Parts and Accessories
In addition to normal Mitsubishi Forklift parts we are able to supply:
- Forks for all makes, capacities and models
- Forklift tyres
- Service exchange engines, transmissions etc.
- Engine and Hydraulic oil
- Starter Battery’s
- Brake Fluid
In the Masslift Africa parts department we understand the vital role we need to play in order for Masslift Africa to provide service excellence to our customers. We know that a forklift is indispensable to all customers whether as part of the production process or part of the distribution process and therefore uptime and availability of their forklifts is critical. With this always in mind we strive to provide superior availability of genuine Mitsubishi Forklift parts and other makes of parts at affordable prices.
The parts teams in all of our branches are highly skilled, experienced and motivated to always provide service excellence to our customers at all times. Whether our customers are at our parts counters, on the phone or with our own service technicians, we strive to ensure that we get the right part for them as soon as possible to ensure that forklift downtime is kept to a minimum.
Our philosophy is to have “off the shelf” availability for those parts that are needed for servicing and those that any reasonable customer would expect us to have 100% availability of. In addition we carry all parts that are vital for the safe operation of a forklift and those that will ensure superior uptime.
Our parts coverage is for all Mitsubishi Forklift products that we supply in South Africa. These parts are available for models up to 10 years old. For those models that are older we have access into Mitsubishi’s Forklifts “vintage parts program” which offers a wide range of parts for all make older forklifts. For those parts that we do not stock we have emergency airfreight facilities from our suppliers that ensures that if needed we can get the part to you as soon as possible.
We carry genuine Mitsubishi Forklift parts and have reliable sources to obtain other make parts for those customers that have mixed fleets.
Genuine vs Non-Genuine parts
Purchasing of non-genuine parts may at the time be very cheap but the overall economy of doing so is questionable and the quality of these parts is unclear. Non-genuine parts normally come with no warranty as the genuine Mitsubishi Forklift part comes with a full factory warranty of 6 months or 1000 hours (subject to Mitsubishi Forklift terms and conditions). In addition when you need the forklift most the non-genuine part is usually the one that fails and in many instances causes further damage to other components at the same time.
Don’t take our word for it, always compare the genuine part to the non-genuine part, in 90% of the cases you will be able to tell the difference.